Social Media

How Mass Customization Boosts Local Businesses

Muncie, Indiana Blog– Customers want mass-customized, made-to-order parts, and they’re willing to pay more for them. Over half of consumers…

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How Digital Channels Make Life Simpler for Today’s Travelers

Midwest Blog – Not so long ago, when customers experienced a service hiccup or needed to iron out a billing…

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Social Media Is Undergoing a Transformation

BLOG – When I first started Muncie Voice back in 2011, my goal was to hold the local media accountable by…

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4 Customer Service Trends Give Your Company an Edge

4 Customer Service Trends Shaping Biz Muncie, Indiana NEWS – Sixty-two percent of global consumers stopped doing business with a…

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How Can Apps Help Grow Your Business?

Muncie, Indiana BLOG – While every business these days needs to have an online presence, there are some companies that…

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Integrated Marketing: How to Effectively Market Your Business

MUNCIE, Indiana NEWS – People tend to become more extreme in their actions when they are presented with uncertainty. This…

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4 Ways to Engage Customers on Social Media

Over the last decade media usage has shifted from print, radio, and TV to a more internet-based platform. For businesses…

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The Power of Pinterest and Why It May Not Work For Your Business

For fans of Pinterest, it can really be a love affair. The site has allowed for the creation of everything…

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